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You are here » Home » Ambre Resort FAQ - Frequently asked questions

Ambre Resort & Spa

Ambre Resort FAQ - Frequently asked questions

Ambre Resort FAQ

What is All Inclusive?

All-inclusive at "Ambre - All Inclusive Resort" includes a minimum of three meals daily, soft drinks, snacks most alcoholic drinks, mini bars, afternoon tea and sports and other activities included in the price as well.
The hotel is designed to cater for adults/couples only. Breakfasts, lunches, dinners and snacks included, cocktails and drinks from the open bar, sports, activities and entertainment at no extra cost...

What about Mosquito?

We are at the end Winter season and Summer is there together with Mosquitoes and many more unharmful insects, to prepare yourself from Mosquitoes you can use mosquito repellent cream or spray on your body, citronella” insense stick, devices (coils, citronella diffusers...) are normally provided by the hotel.
On the hotel ground twice daily there are mosquito foggings.

Does the Hotel provides Towels in the room and by the pool?

Upon your arrival at hotel you will be issued with a Towel Cards and a deposit will be held on your account. Towel cabanas are located either on the beach or near the pool. You will kindly be requested to exchange the cards at the Towel Cabana to obtain a beach towel.
The deposit held will only be deducted from your account when the towels card are back to the reception.

What is the weather like there, and what type of clothing should I bring?

The weather is tropical and usually moderate year-round, typically ranging from the low 16 to upper 38.Winter last only 3 months and starts around mid-May.
So I will suggest you start your holiday in April Summer and resort-type, lightweight clothing such as shorts, t-shirts, casual slacks, blouses, and dresses are appropriate almost everywhere in Mauritius. A cap or hat is useful to protect your face from the sun. The use of sunscreen is recommended for additional UV ray protection.
Mauritius has a micro-climate: it could rain cats and dogs where you are. Only a few kilometres away sun is shining and no cloud in sight. If you wake up in the morning with a grey sky, don’t worry. Go for your shower, have breakfast and after the sky will be blue.

Adaptors – Electricity/Power Supply

Our electricity supply is 110/220 volts and multi-plugs and adaptors are available from Housekeeping

Is there parking available for hotel guests?

YES. Parking is available in the hotel’s parking lot.

Does the Hotel caters for Special Dietary Requirements: Vegetarian, Allergies, Halal Food, Kosher Food, Gluten allergies?

Rest assured that we are familiar to treating with guest suffering from different allergies, Gluten Free products, meals, cake etc. are readily available. Should you wish to have specific meals prepared under said guidelines, we will be most accommodating.
Our Chefs are ready to meet you personally when you will check-in to discuss same.

Is Wifi provided for free?

Wi-Fi service is available in all the rooms with a supplement. Internet access cards are on sale at the reception. Wi-Fi access is free in the Lobby and the pool area. For further information and purchase of an Internet Access Card, please contact Reception or Guest Relations.
Please note that at certain times of the day, the service may become slower, due to peak demand.

What is the Dress Code at night?

Dress is casual throughout the day and shorts and T-shirts may be worn in the hotel restaurants.
In the evening, gentlemen are requested to wear long trousers, in the restaurants.

Is there Doctor or Nurse on property at hotel or on call...?

The hotel clinic is located behind the hotel shop. A qualified nurse is in attendance everyday from 08h00 to 22h00 including weekends and Public Holidays.
Outside these hours, please contact Reception for any medical assistance you may require (dial 4).
 A doctor is on call at all times.

Is the hotel suitable for people with a disability?

The comfort of our guests is of primary importance to us. Specially adapted rooms are available on the ground floor of the hotel and accessible paths have been designed for persons with reduced mobility.
If you require special assistance, please contact the hotel. We are happy to make the necessary arrangements.

Are iron / iron board provided...?

None of our rooms comes with an Iron and its board, however, this is delivered to your room upon request with the Housekeeping team.

Do we have a golf course facility?

"Ambre - All Inclusive Resort" guests have access to the Ile Aux Cerfs Golf Course, beautiful par-72 championship course designed by Bernhard Langer, on Ile aux Cerfs up the coast. There is also a Golf Academy on the golf course which offers a state-of-the-art teaching and practice facility.
For information & reservations, please contact Guests Relations.

Do we have Coffee machines?

YES. All rooms are equipped with a coffee machine.