Message from our CEO, Mr François Eynaud
April 15 2020
April 15 2020
We are facing an unprecedented situation since COVID 19 has been declared a worldwide pandemic. Most of countries around the world have opted for a lockdown to stop the virus. In Mauritius, confinement measures have been extended to 4th of May 2020.
As a consequence, we have temporarily suspended all our operations in our 7 properties, namely Long Beach, Sugar Beach, La Pirogue, Ambre and Ile aux Cerfs in Mauritius and Kanuhura in Maldives, as well as our branded hotels Four Seasons Resorts Mauritius at Anahita and Shangri- La’s Le Touessrok Resort and Spa.
We have taken all precautions to make sure that our associates are staying safely at home. As a family, we contact them regularly to ensure that they lack nothing. We ensured that every single guest from our resorts reached home safely.
We are already missing them all!
As per our plan, we have decided to maintain the last phase of renovation for Sugar Beach as soon as the lockdown will be ended. Our guests will enjoy a great new experience as from October with a fully renovated hotel.
For Long Beach, La Pirogue, Ambre, and Kanuhura, bookings are open and we hope to welcome back our guests as soon as the borders reopen.
Our reservation teams are working from home and are available for any help in planning your next holidays.
To facilitate any decision, we have decided to set up flexible policies. Until further notice, for all new bookings done through our website or reservation centre, modification, change or even cancellation up to the day prior to arrival without any cancellation fees will be possible. If bookings are done via online travel agencies, tour operators, travel agents or any third parties, their respective cancellation/refund policies will be applicable.
Stay safe! We are looking forward to welcome you back soon.
CEO of Sun Ltd